Jim has come to my rescue, and is a great mechanic, he has a first rate shop that you can trust. No scams here, just an honest and trustworthy repair shop! - Laurice P.
Have been going to The Auto Shop for ten years now and have never been given wrong info or been over charged for work. They always tell me what is wrong with the car and list it from worst to what can wait. Have had a time when daughters car was acting up they tried a certain part to see if that would work. They let my daughter drive car for a week to make sure that was the problem. (Luckily the part they put on was the problem). Not many shops will let you do that. I am not that mechanically inclined so I rely on them to fix problems. When people tell me about their car problems I always refer them to The Auto Shop. - Dana C.
Seventeen years, seven drivers in the family, and multiple cars, I have never had a bad experience with the Auto Shop, nor talked to anyone who did. When the kids were in college, I'd have them drive home from L.A. or Santa Barbara to have their cars worked on here, because I knew it would be done right, the first time. They have always gone above and beyond for me. - Brian C.
Awesome!!! Fast and very friendly people. They did great work! - Paula P.
One of the best things in life is when you FINALLY find a good mechanic you can trust! I've used the Auto Shop for several years now and find the staff to be super professional. The prices are reasonable and I can always trust that I'm getting a square deal. Thanks Auto Shop! - Richard S.
I was driving my wife's minivan to Jim's shop to get it looked at so it would pass smog. On the way it started smoking so I pulled over. I called Jim and let him know that I'm on the way with more issues. Once I arrived Bob was very helpful and helped me to stay calm. Next Juan called me with the best news that could happen. My engine wasn't shot. He said my engine was fixed and also fixed my smog issues and oil light issues. The whole shop is very nice and kind and understands that when you have car issues you get a little tense. They all helped me to stay calm. Well done! - Will S.
Jim and his reliable, honest, hard-working staff has worked on my mother's car for years. The best, cleanest and most reliable auto shop anywhere in California. Always pleasant and makes sure the customer understands the repairs before doing the work. If he can save you money, he will. The most integrity from any car repair man I have ever know. Go see The Auto Shop for all your auto repair needs. - Jana B.
Friendly and very helpful, they will shuttle you to and from hotel and communicate often regarding their progress with your car. A great shop to go to should you become stranded in this area. Great people, thanks for your help getting me home! - Garret G.
Had great service here and the staff is so nice. I will no longer take my car anywhere eles but here. - Bryan M.
I wouldn't take my car any place else. I always know that they have my best interest in mind and I will always get a fair and honest assessment. I believe they are the best in town. - Gloria A.
Amazing experience with The Auto shop! If you have had bad luck with mechanics in the past this shop will not disappoint you. Brought my car in for a diagnosis in the evening, and drive it home the next afternoon all fixed! Jim and all of the staff are very knowledge able and easy to talk to. Thanks guys! - Kaden K.
I've been using The Auto Shop for many years, both personal and for business. Top quality work done with confidence. - Larry K.
In July, I had my oil changed at The Auto Shop, my automotive service facility for 30 years. The technician did not insert a Honda washer when replacing the drain plug. That led to an oil leak and I returned to The Auto Shop and they correctly installed the plug and replaced the lost oil at no cost. On 11/10/15, I returned for routine service and the technician and the service manager noticed a hairline crack in the oil pan. No oil was leaking, but they brought it to my attention. A new oil pan was ordered and installed at no cost to me, but $600+ cost to The Auto Shop in part and installation and oil. The Auto Shop stands behind their work completely. - John B., Visalia, CA
There are two things in my life that I want to work perfectly: My marriage and my truck. I depend on my wife to keep the marriage running smoothly and I depend on The Auto Shop to keep my truck in good shape. Every time I take my truck in (and my wife's car as well) I get friendly, professional, dependable service that I can trust. The prices are competitive and the service is the very best. I am delighted that The Auto Shop is right here in Visalia so I can have such a great place taking care of my automobiles. - Ed R., Visalia, CA
Service at The Auto Shop has been the assumption in our family for at least 15 years, even when our family had cars off at colleges up and down the state. That's seven drivers and maybe 400,000 miles, and I can't remember ever having a complaint. - Brian C., Visalia, California
Jim and his crew are as professional and reliable as you can find anywhere in California. They have extensive knowledge and experience with just about any car and a guarantee means a guarantee to them. For me to trust them with my Jaguar says a lot. - Dave M., Visalia, CA